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Customer Service

At PJ-Gifts we stock an ever expanding range of gifts and collectables in all shapes and sizes with prices to suit everyone.
Based in the UK our gifts and collectables are all priced individually followed by the UK postage (shipping) costs.

We are willing to ship any gift or collectable to anywhere in the the world, so if you require shipping to another country please email us at: jackie@pj-gifts.co.uk. Please send your name and address along with the details of the gift you require and we will let you know the cost to ship to your address.

If you live in the Nottingham area we would be more than happy to pop round to your house with any gift for you to look at without obligation.

Our Policy

Your goods will be posted the next business day after payment is received or funds cleared. All advertised products are in stock except where stated.

We sell quality products from well known manufacturers and problems with them are very rare. In the event that an item turns out to be faulty or damaged we offer a full refund provided that you inform us within 7 days of receipt.

Distance Selling Regulations

By buying goods on-line you have additional rights to return the goods under the Distance Selling Regulations which gives you fourteen working days after you receive the goods to cancel the order. If you do decide to cancel your order you must send an email to: jackie@pj-gifts.co.uk and then return the goods. A refund will be issued upon receipt of the goods by PJ Gifts. This refund will be the cost of the goods bought and the postage costs of sending the goods to you but not the cost of postage to return the goods.

In the unlikely event of the goods not arriving at PJ Gifts if you have proof of postage then this will be accepted as proof that you have sent the goods back. This proof does not have to be recorded delivery, simply ask for a 'proof of postage' receipt from the Post Office when you send the goods back.

Secure Payments with PayPal

PJ-Gifts prefer you to pay using PayPal as this provides a secure method of making payments,
giving you peace of mind.

However if you are in the UK and would prefer to pay by cheque then email us at jackie@pj-gifts.co.uk and we will email you an invoice along with payment details.

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